How to communicate as a programmer

The problem with customers and clients is they have no idea what I'm talking about .... Not anymore

Have you ever written some code for a client but they end up saying "Cool, but that's not what I asked for!" How do you know what to build? Learn the difference between user stories, functional specifications, and acceptance criteria. How can I write and speak so the client can understand me? These questions will be answered and more.

Skill level: Elementary
Duration: 25 min

This talk was chosen by Ruby Zagreb user group.

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Steve Tauber

Steve Tauber balances technical expertise and customer relations to deliver award winning web and mobile applications. His background in supporting cutting-edge infrastructure for national ISPs adds to an already diverse skill set. He's worked for companies ranging in size from a Fortune 15 company to a three person operation. He applies natural talent to translate a love of learning into a love of teaching. In his free time, Steve supports Seattle Sounders FC and spends time with his dog, Dina.

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